HelpMaster PRO Enterprise Edition is a Help Desk/CRM system. It features a full client-server SQL Server database as its core and offers a complete list of enterprise features. Key Features include: Complete Call Tracking; Fast Problem Resolution; Web Access for Client and Staff; Automatic Call Escalation; Very Customizable; Flexible Contact Management; Asset Management; Change Management; Comprehensive E-mail/pager/SMS support; and more!
keywords
HelpMaster PRO Enterprise Edition , Help Desk , call tracking , CRM , help desk software , customer support , helpdesk software , helpdesk , incident management , call center software , problem resolution , asset management , contact management , change management , call tracking , call logging |
