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| Platform : |
windows 95/98/ME/NT/2000 |
| Price : |
Free to try,$27 to buy |
| File Size : |
151 KB |
| Screenshot : |
Screenshot |
| Date Added : |
Sunday, March 06, 2005 |
| Last Update: |
Sunday, March 06, 2005 |
| User Reviews: |
User Reviews |
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Queuing Model Excel - Optimize service staff to minimize costs.
Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).
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